You agree to pay the subscription fee incurred in connection with your user name and password for our service at the rates in effect when the charges were incurred. We will bill all charges automatically to your credit card. Annual subscription fees will be billed at the beginning of your subscription, while monthly subscription fees will be billed after the thirty-day free trial period, or any renewal. We reserve the right to change fees at any time by giving you notice in advance.
If there is any change in your credit card information, please update from this page: Update Billing Information (log-in required) or contact us at firstname.lastname@example.org to make changes. If you believe someone has accessed the service using your user name and password without your authorization, please contact us through our Customer Center. You are responsible for any fees or charges incurred to access a service through an Internet access provider or other third-party service.
Your subscription will renew automatically, unless it is cancelled in accordance with this Section. We will inform you by sending invoices after successful payments.
Cancellations and Refunds
You may cancel your subscription at any time. Simply send us an email at email@example.com, or log in to: account page (log-in required). Or you may call us at (860) 630-0503. Please include your user name and your billing email. We will confirm your cancellation within 48 hours with a reply to your email address.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within ten business days of receipt of your cancellation notice.
For monthly subscriptions, your cancellation will take effect immediately. There are no refunds for the balance of the monthly subscription cost for the month in which you cancel.
Payments for annual subscriptions are refundable from the first day immediately following your cancellation through the end of the calendar year. To complete your refund, please contact us at: firstname.lastname@example.org or (860) 630-0503.